Cancel or withdraw from a contract

Cancel your Couple Premium subscription bought on altscape.ai, or withdraw from it within 14 days of subscribing. You don't need to sign in. When you send this form, we show you a confirmation with the date and time we received it, and email it to you.

Subscribed in the AltScape app on iPhone or Android? Apple or Google bills that subscription, so please cancel it in the App Store or Google Play.

Open App Store subscriptions (opens in a new tab)Open Google Play subscriptions (opens in a new tab)

What would you like to do?

Which contract?

Your full name

Email address of your AltScape account

We send the confirmation to this address. Use the address you sign in with, so we can find your subscription.

We use these details to handle your request, to keep a record of it and to meet our legal obligation under consumer law. See our privacy policy.