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Accessibility statement

Last updated: 18 October 2026

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Our commitment

PairOx Pty Ltd, the company that operates AltScape.ai, is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards.

This statement applies to the AltScape web application, mobile applications (iOS and Android), and all associated services.

Conformance status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. AltScape aims to conform to WCAG 2.1 Level AA.

We are partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are actively working to address these gaps.

Accessibility features

Screen reader support
All interactive elements have descriptive labels and ARIA roles. Mobile apps support TalkBack (Android) and VoiceOver (iOS).
Keyboard navigation
Web app is fully navigable via keyboard with visible focus indicators. Tab order follows logical reading sequence.
Color contrast
Text meets WCAG AA contrast ratios (4.5:1 for normal text, 3:1 for large text). UI components have sufficient contrast against backgrounds.
Reduced motion
Animations follow your device's reduced-motion setting, and you can also turn on Reduced motion in Settings.
Text resizing
Text follows your browser's font size, and you can choose a larger text size in Settings → Appearance and accessibility.
Voice control
Mobile apps support system voice control and dictation for text input fields.
Captions and transcripts
Video content supports captions where provided.
High contrast theme
Choose Light, Dark or the High contrast theme in Settings → Appearance and accessibility.

Known limitations

Despite our best efforts, some limitations exist:

3D spatial scenes
WebGL-based spatial rooms may present challenges for screen reader users. We provide text-based room state descriptions as a fallback.
User-generated content
Images, videos, and spatial marks uploaded by users may lack alt text. We encourage users to add descriptions and provide moderation tools.
Third-party integrations
Content imported from YouTube, Vimeo, or other platforms is subject to the accessibility standards of those providers.
Some advanced surfaces
A few advanced areas are still being progressively updated for full accessibility compliance.

Assistive technology testing

We test our applications with the following assistive technologies:

  • NVDA + Firefox (Windows)
  • JAWS + Chrome (Windows)
  • VoiceOver + Safari (macOS, iOS)
  • TalkBack + Chrome (Android)
  • axe-core automated scans in CI

Accessibility settings

You can customize your accessibility experience in the app:

  • Web: Settings → Appearance and accessibility (theme, text size) and Reduced motion
  • Mobile: Settings → Accessibility (senior scale, reduced motion, spatial audio preferences)

Feedback and contact

We welcome your feedback on the accessibility of AltScape. If you encounter barriers or have suggestions for improvement, please contact us:

Response time: We aim to respond within 48 hours.

Questions about this page?

Email accessibility@altscape.ai or see every way to contact us.

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